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Need help with a return!

Latest post 10-18-2009 4:42 PM by dmcj. 4 replies.
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  • 10-05-2009 10:33 PM

    Need help with a return!

    Hi guys,

    I ordered the California Sheriff women's costume in a large but I tried it on and it's tight - I need an extra-large. I'm so confused - I was told that because I'm in Canada I'm not able to use the quick label return through UPS, but my friend said she did just that not too long ago - all she did was take it to UPS and they shipped it back free of charge!

    Also, I ordered the costume and some handcuffs. I know I have to return the costume and get the new size, but what about the handcuffs? Even though I want to keep them, do I have to return them with the costume since they're on the same order? I'm so confused and worried. I looked up shipping prices on UPS and FedEx and I'm seeing prices like $51!

    Thanks, I'd really appreciate someone's help :(

    • Post Points: 35
  • 10-06-2009 1:29 PM In reply to

    • GOPMEMA
    • Top 25 Contributor
    • Joined on 09-22-2009
    • Posts 892
    • Points 12,270
    • BC NewUsers

    Re: Need help with a return!

    Have you contacted Contact Customer Care yet. That may be the place to start

    • Post Points: 5
  • 10-06-2009 2:14 PM In reply to

    Re: Need help with a return!

    You only return what you want to return. If the handcuffs are good... then don't return them... just return your costume.

    • Post Points: 5
  • 10-12-2009 12:28 AM In reply to

    • kzagorda
    • Top 25 Contributor
    • Joined on 10-11-2009
    • Miami, Florida
    • Posts 492
    • Points 10,320
    • BC NewUsers

    Re: Need help with a return!

    you can keep the handcuffs and return the costume

    i think you should contact customer service:)

    • Post Points: 15
  • 10-18-2009 4:42 PM In reply to

    • dmcj
    • Top 25 Contributor
    • Joined on 10-12-2009
    • Posts 422
    • Points 4,750
    • BC NewUsers

    Re: Need help with a return!

    best bet would be to ask customer service 

    • Post Points: 5
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